Security, Privacy & Customer Support
We use secure technology and internal processes designed to protect your personal and financial data. Access to sensitive information is limited to personnel who need it to process your orders and support your account. We follow strict internal procedures to safeguard customer data and do not share your personal or transactional information outside what is required to process your order, comply with laws, or provide services to you.
Shipments are packaged and labeled discreetly to avoid drawing attention. We also recommend that you keep order and delivery details private and arrange for a trusted adult to be available to receive and sign for packages.
AGE encourages questions at every stage of the process. Whether you are just starting your research, waiting for an order to ship, or reviewing your holdings months later, you can contact us for clear explanations and support. We’re here to help you understand products, walk you through ordering, clarify shipping details, and answer questions after your metals arrive. We want you to feel comfortable and informed throughout the process.
You can reach American Gold Exchange by phone during posted business hours, by email, or via the contact form on Amergold.com. Our current contact information and hours are always available on the website, so you know how to get in touch.